It’s funny the reactions I get from people when I ask if they’re on Facebook. I either get “HECK NO!!! I’ll never be on Facebook it’s a complete waste of time” or “I love Facebook, I can’t image life without it.” or “I’m not on Facebook anymore.”
In previous Personal Marketing Workshops I used to share Facebook as an informal network that allows friends & family to connect. It wasn’t until just a few months ago that my viewpoint has expanded to see the big picture Facebook plays in Customer Relationship Management.
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